SHIPPING POLICY

READY MADE

Ready-made items ship within 2-3 business days.

MADE TO ORDER

Please allow 7-10  business days for production, and 2-3 business days for shipping all made to order items.

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TRACKING

All packages are shipped USPS Priority Mail and are insured with $50 worth of insurance. All packages are sent with a "Signature Required".  We are not responsible for any lost packages or delays from packages in transit. We DO NOT replace lost and or stolen packages. Please file a claim with your local carrier with the tracking number provided for any lost or stolen packages.

TRACKING NUMBER

Tracking numbers will be emailed within 24 hours of shipping.

RETURN POLICY

There are NO REFUNDS on any orders. 

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The satisfaction of your order is important to us. If for any reason you are not satisfied with your order, please contact us within 24 to 48 hours of receiving. Please click here to fill out the order inquiry form. 

Do not return orders without contacting the Cierra Lynn Collection Team. We DO NOT accept return orders without approval and we DO NOT refund money. Store credits are issued in very isolated cases once approved by management.

PAYMENT METHOD

We accept all major credit cards. We also accept cash, ONLY during vending events

CUSTOM ORDER

We DO NOT recreate license cartoon characters or other merchandise. All custom orders (if approved) will require a 2-4 week turnaround time.  

WHOLESALE INQUIRIES

We love to expand. If you are interested in purchasing items in bulk please email